Top Ten Reasons to call Health Advocate
Top Ten Reasons to call Health Advocate
When an eligible employee or their spouse, dependent children or the employee's parents or parents-in-law needs help all they need to do is to call Health Advocate at 1-866-695-8622 (toll-free). They will be assigned to their own Personal Health Advocate who can help in many ways:
- Finding the best doctors, hospitals, dentists, and other leading healthcare providers anywhere in the country. This includes locating providers in your health insurance plan's network.
- Scheduling appointments with providers, including hard to reach specialists and critical care providers and arranging for specialized treatments and tests.
- Helping to resolve insurance claims and assisting with negotiating billing and payment arrangements and related administrative issues
- Working with our insurance companies to obtain appropriate approvals for needed services often fostering communications between physicians and insurance companies.
- Assisting with eldercare and related healthcare issues facing your parents and parents-in-law. They work with Medicare and other government insurance programs and help make arrangements following discharge from a hospital for in-home or needed institutional service.
- Answering questions about test results, treatment recommendations and medications recommended or prescribed by your physician.
- Obtaining unbiased health information to help make an informed decision.
- Assisting in the transfer of medical records, x-rays and lab results.
- Locating and researching the newest treatments for a medical condition.
- Assisting with finding qualified wellness programs, providers and services.
Protecting the privacy of your medical and healthcare information and ensuring its confidentiality.
Questions? Need help?
If you have any questions or have a special need requiring help please feel free to call Health Advocate at 1-866-695-8622 (toll-free) or via email at answers@HealthAdvocate.com.
For continued dedicated customer service, please contact Flexible Benefits Plans at (866) 851-8622.